At Trusto, accessible from https://trustopro.com, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, use our platform, or interact with our services.
By accessing or using Trusto, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect several types of information to provide and improve our services.
Personal Information
When you register, submit forms, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Address or location information
- Payment information (if applicable)
- Service preferences or requests
Account Information
If you create an account on Trusto, we may collect:
- Communication records
- Login credentials
- Profile details
- Service booking history
Technical & Usage Information
We automatically collect certain technical data when you visit our website, such as:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Referring URLs
This information helps us improve the functionality and performance of our platform.
2. How We Use Your Information
We use your information to operate and improve Trusto services. This includes:
- Providing access to our platform and services
- Processing service requests and bookings
- Connecting users with verified service providers
- Communicating updates, confirmations, and support messages
- Improving website performance and user experience
- Preventing fraud, abuse, or illegal activities
- Complying with legal and regulatory obligations
We may also use your information to send promotional emails or updates about our services. You may opt out of marketing communications at any time.
3. Sharing of Information
Trusto does not sell or rent personal information to third parties.
However, we may share your information in the following situations:
Service Providers
Your information may be shared with trusted service professionals listed on our platform to fulfill your service request.
Third-Party Partners
We may share data with third-party vendors that support our operations, such as:
- Customer support tools
- Payment processors
- Hosting providers
- Analytics providers
Legal Requirements
We may disclose your information if required to:
- Protect the rights, safety, or property of Trusto, our users, or the public.
- Comply with legal obligations
- Respond to lawful requests from authorities
4. Cookies and Tracking Technologies
Trusto uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies may be used to:
- Remember your preferences
- Improve website functionality
- Analyze traffic and user behavior
- Provide personalized content
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
These measures may include:
- Secure servers and encryption
- Access controls
- Regular security monitoring
While we strive to protect your data, no method of transmission over the internet is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Once the information is no longer required, it will be securely deleted or anonymized.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites or services. Trusto is not responsible for the privacy practices of these external sites.
We encourage you to review their privacy policies before sharing personal information.
9. Children’s Privacy
Trusto services are not intended for individuals under the age of 13 (or the minimum legal age in your jurisdiction).
We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will take steps to remove such information promptly.
10. Changes to This Privacy Policy
Trusto may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
When we update the policy, we will revise the “Effective Date” at the top of this page.
We encourage users to review this page regularly to stay informed.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Trusto
Email: support@trustopro.com
Website: https://trustopro.com